Accessibility Statement

General

Williams Lake Smiles strives to ensure that its services are accessible to people with disabilities. Williams Lake Smiles has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on Williams Lake Smiles

Williams Lake Smiles makes available an accessibility the Williams Lake Smiles Accessibility Widget that is powered by a dedicated accessibility server. The software allows the site to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.0).

Enabling the Accessibility Menu

Williams Lake Smiles’s accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

Williams Lake Smiles continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on Williams Lake Smiles fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on Williams Lake Smiles website, widget, any of its services or require assistance with any part of our site or software, please contact us during normal business hours as detailed below and we will be happy to assist.

Contacting Us

If you wish to report a problem, have any questions or need assistance, please click here to contact Williams Lake Smiles Customer Support.

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Covid-19 (Corona) Virus

Dear valued patients of Williams Lake Smiles,

We hope this finds all our patients and friends healthy and well as summer is supposed to be arriving! Fingers crossed that we will see some sunshine in the Cariboo soon!

Our clinic staff have been working hard through this "new normal" of COVID-19 and ensuring that our clinic is exceeding the regulations to create the most safe and comfortable environment for all our patients. In the field of dentistry, we have always been experts in infection control. Now we are establishing a modified workflow to go above and beyond in this endeavor.

We are starting to resume some scheduling of more routine procedures as well as emergency care at this time. Please feel free to contact our office if you have any questions about our current protocols or would like to schedule care.

Please respect our measures we are taking to ensure physical distancing within our office. This includes completing the COVID-19 prescreening form that is emailed to you before each appointment. We are also continuing to limit our waiting room to one person at a time and having patients complete payments and scheduling in their treatment room before exiting through the side door. This allows us to prevent interaction between patients whenever possible.

You may also find that we are slightly less flexible in our available appointment times for now as we are managing these new measures. We need to consider the amount of patients within our clinic at any time as well as stagger our patient entry and exit times.

Please be patient and kind as we all adjust to this protocol that is in place for the safety of all of us.

Take a few minutes to watch and share our latest instalment of Dr Wassenaar's appearance on the television program "The Wellness Hour". This interview outlines a lot of what we are doing to make sure that our patients have the utmost confidence and comfort in visiting Williams Lake Smiles at all times.

https://youtu.be/16Mdc2RF6Cw

Our first TV interview has enjoyed 860,000 views with world-wide sharing. We would love to hear your feedback.

We look forward to seeing you in our office soon.

Sincerely,

Dr Rudy Wassenaar

Dr Sophia Dahai

And all the Williams Lake Smiles team


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