Promises To Our Patients

Our vision is to continue to study and to learn the latest techniques in dentistry so we can offer our patients the utmost in dental care. Balanced with this vision is that we promise to treat patients as an individual, and to provide a caring, friendly and pain-free atmosphere.

At Williams Lake Smiles, we are dedicated to being your dentist for life.

  • We promise to offer only the best customer service to all patients through trust, safety, and compassion.
  • We promise to make each and every one of your appointments as comfortable, efficient and cost-effective as possible.
  • We promise to always offer the most advanced surgical procedures to provide only the best options for your oral health.
  • We promise to help you realize your own custom-designed smile makeover, so you will always be happy with your results.
  • We promise to offer individualized treatment planning to meet your exact wants and needs. We will work with you to customize your appointments in order to give you the smile you’ve always wanted.
  • We promise to stay up-to-date with the latest innovations in the dental industry through continued education.

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Covid-19 (Corona) Virus

Dear valued patients of Williams Lake Smiles,

We hope this finds all our patients and friends healthy and well as summer is supposed to be arriving! Fingers crossed that we will see some sunshine in the Cariboo soon!

Our clinic staff have been working hard through this "new normal" of COVID-19 and ensuring that our clinic is exceeding the regulations to create the most safe and comfortable environment for all our patients. In the field of dentistry, we have always been experts in infection control. Now we are establishing a modified workflow to go above and beyond in this endeavor.

We are starting to resume some scheduling of more routine procedures as well as emergency care at this time. Please feel free to contact our office if you have any questions about our current protocols or would like to schedule care.

Please respect our measures we are taking to ensure physical distancing within our office. This includes completing the COVID-19 prescreening form that is emailed to you before each appointment. We are also continuing to limit our waiting room to one person at a time and having patients complete payments and scheduling in their treatment room before exiting through the side door. This allows us to prevent interaction between patients whenever possible.

You may also find that we are slightly less flexible in our available appointment times for now as we are managing these new measures. We need to consider the amount of patients within our clinic at any time as well as stagger our patient entry and exit times.

Please be patient and kind as we all adjust to this protocol that is in place for the safety of all of us.

Take a few minutes to watch and share our latest instalment of Dr Wassenaar's appearance on the television program "The Wellness Hour". This interview outlines a lot of what we are doing to make sure that our patients have the utmost confidence and comfort in visiting Williams Lake Smiles at all times.

https://youtu.be/16Mdc2RF6Cw

Our first TV interview has enjoyed 860,000 views with world-wide sharing. We would love to hear your feedback.

We look forward to seeing you in our office soon.

Sincerely,

Dr Rudy Wassenaar

Dr Sophia Dahai

And all the Williams Lake Smiles team


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