Dental Patient Information

Everything you need to know!

We understand that coming into a dentist office can be daunting. Here at Williams Lake Smiles, we want you to be prepared before coming in. You will find the importance of dental patient information here that will answer all your dental questions and inquiries.

Important information for our patients:

Why Choose Williams Lake Smiles?

Williams Lake Smiles is a top-rated implant, orthodontic, and cosmetic dentistry practice committed to providing award-winning service and care for all patients. Working hard to continually improve each patient’s experience and oral health, the team at Williams Lake Smiles is dedicated to you. We offer:

Cutting Edge Technology. Every decision we make at our office is made with the patient in mind. The latest technology, techniques and innovations help to make each dental appointment as comfortable, safe and effective as possible.

Hard Working and Caring Professionals. Since 1987, Dr. Rudy Wassenaar and his team have been providing exceptional dental work for the Williams Lake and surrounding communities. You can rest assured that your smile will always be in good hands.

All Your dental work is done in just one place. Instead of having to visit multiple specialists, you can get all of your dental needs met by the team of experts at Williams Lake Smiles.

Strong Patient-Dentist relationships. We take great pride in the fact that many of our patients have been coming to us for their whole life. We work hard to create and maintain a strong relationship built on trust and caring.

A Relaxing, Comfortable Environment. With our brand-new, state of the art dental techniques and a private surgical room, you can rest assured that your utmost comfort is always on our minds.

Award-Winning Customer Service. Our Dental Practice has been nominated several times for a Business Excellence Award in customer service from the Williams Lake Chamber of Commerce.

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Covid-19 (Corona) Virus

Dear valued patients of Williams Lake Smiles,

We hope this finds all our patients and friends healthy and well as summer is supposed to be arriving! Fingers crossed that we will see some sunshine in the Cariboo soon!

Our clinic staff have been working hard through this "new normal" of COVID-19 and ensuring that our clinic is exceeding the regulations to create the most safe and comfortable environment for all our patients. In the field of dentistry, we have always been experts in infection control. Now we are establishing a modified workflow to go above and beyond in this endeavor.

We are starting to resume some scheduling of more routine procedures as well as emergency care at this time. Please feel free to contact our office if you have any questions about our current protocols or would like to schedule care.

Please respect our measures we are taking to ensure physical distancing within our office. This includes completing the COVID-19 prescreening form that is emailed to you before each appointment. We are also continuing to limit our waiting room to one person at a time and having patients complete payments and scheduling in their treatment room before exiting through the side door. This allows us to prevent interaction between patients whenever possible.

You may also find that we are slightly less flexible in our available appointment times for now as we are managing these new measures. We need to consider the amount of patients within our clinic at any time as well as stagger our patient entry and exit times.

Please be patient and kind as we all adjust to this protocol that is in place for the safety of all of us.

Take a few minutes to watch and share our latest instalment of Dr Wassenaar's appearance on the television program "The Wellness Hour". This interview outlines a lot of what we are doing to make sure that our patients have the utmost confidence and comfort in visiting Williams Lake Smiles at all times.

https://youtu.be/16Mdc2RF6Cw

Our first TV interview has enjoyed 860,000 views with world-wide sharing. We would love to hear your feedback.

We look forward to seeing you in our office soon.

Sincerely,

Dr Rudy Wassenaar

Dr Sophia Dahai

And all the Williams Lake Smiles team


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