THE STEW Magazine
February 2016 | PAGE 25

Your Smile and Your Relationships

BY DR. RUDY WASSENAAR DMD, MAGD, DICOI, DABOI

When you meet somebody new — personal, social, work or otherwise — the first few seconds are important. You never get a second chance to make that first impression. Everybody is judged in an instant and usually it sticks. In terms of your smile, it probably is the single most important aspect of your presentation in general. A nice smile exudes confidence, health, happiness and more. Do people smile because they are happy, or are they happy because they smile? Who is to know, but in any case, studies have shown that a person with a better smile is considered to be more trustworthy and likeable.

relationships and your smile

So it is fair to say that when we meet someone new, it is the appearance, that ‘out-side stuff, that first gets our attention. It breaks the ice, and curiosity opens the door to a new beginning, possibly something different or exciting. Once the at-traction is there it still is the personality of the parties that keeps it going. Obviously, if a  person only looks more confident but in fact their personality does not match what they project, things will not go very far.

Those who are self-conscious of their smile as part of their overall presentation tend to hide their dental flaws by not smiling, avoiding eye contact, or simply not interacting socially at all. And yet, they have so much to offer and so much to say.

Dentistry has much more to offer these days, more than ever before. So what is holding us back from simply going ahead and getting things taken care of? It is not always fun to go to the dentist, and wouldn’t it be nice if we could have the results without the process? A good under-standing of your dental needs, as well as good communication with your dentist will help in meeting your expectations.

Dental health is like a lot of things; do a number of little things right all the time and it will work out. Have a conversation with your dentist and find out what the issues are and how to best deal with them. A well thought out approach should produce results that look good, feel good and that last a long time. The same goes for those first impressions we just talked about.

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Covid-19 (Corona) Virus

                                                                     

                   

Our team at Williams Lake Smiles is excited to have the opportunity to welcome you back soon! Dr. Wassenaar, Dr. Dahia and the whole Williams Lake Smiles team appreciate your continued support and understanding as we continue to move through this difficult time

We are gradually reopening in the safest way to ensure that we take all precautions to keep both our patients and our staff healthy.

At this time, we are focusing on addressing emergency needs for our patients. Full dental services, including hygiene care, will be introduced gradually with priority booking to the patients that were delayed treatment during our time of closure. We will be contacting our patients to reschedule these procedures in the coming weeks.

Our office has always utilized personal protective equipment (PPE) that has exceeded all the recommended guidelines. We consciously designed our office with well-spaced, separate treatment rooms that allow minimization of aerosol transfer throughout the office. We have also added a brand new HEPA air management system to allow continuous air filtration in all treatment rooms and common areas to remove germs from circulating air. This puts us in a good position moving forward. However, in consideration of the ongoing COVID-19 pandemic we have instituted additional guidelines and protocols to ensure your safety and that of our team.

Upon returning to Williams Lake Smiles you will notice our new enhanced precautions:

-When you are scheduling an appointment, our staff will ask you a set of health-related questions.

-You will be contacted 48-72 hours prior to your appointment via email and asked a set of pre-appointment instructions and health-related questions. It is required that you complete this questionnaire prior to your appointment. We will have to reschedule your appointment if we are unable to complete this step. Please also give our administrative staff all the necessary personal contact information to expedite our communications with you and your family.

-We have implemented new protocol for scheduling your appointments and managing your insurance and financial transactions virtually to allow for a contactless exit from your appointment.

-There will be new arrival procedures to guide you from your car directly to treatment rooms to eliminate contacting surfaces and other patients.

-You will be asked the above screening questions again on your arrival to your appointment.

-Your temperature will be taken on arrival. Again, we will have to reschedule your appointment if your temperature is elevated.

-You will be asked to put on the provided shoe covers and disinfect your hands upon arrival.

-All non-essential companions will be asked to remain outside of the clinic during the appointment. This includes friends, spouses, drivers, parents, and other children.

-We will maintain social distancing in the reception area for essential caregivers and parents of minors if they absolutely cannot wait in a vehicle or outside the clinic.

-We have removed magazines and other items that can harbor or transfer germs of any kind

-Glass barriers have been added in our reception area

-We have enhanced clinic disinfection procedures before and after all appointments.

-You will see new personal protection equipment like visors, gowns, and different masks for our doctors and team to provide barriers against the smallest of germs.

-We have protocols to reduce or eliminate airborne aerosols during all dental procedures.

-We have enhanced continuous disinfection procedures of equipment and office fixtures like computers, keyboards, telephones, tablets, chairs, doorknobs, and buttons that may be touched unconsciously.

-We will be disinfecting all outside mail and packages that enter the building.

-We will have longer appointment times for you to prepare and complete all appointment tasks and duties in the safest and most comprehensive manner.

-Appointments will be managed to allow for social distancing between patients. That might mean fewer options will be available for scheduling your appointment.

We ask that, as we have so many patients to see, you treat your reserved dental appointment with the highest level of respect. Answer the screening questions honestly. Please arrive on time for your appointment. We may not be able to see you if you are late. If you miss your appointment it may be quite some time before we can get you back in.

We are committed to maintaining our high standard of dental health and safety under these new circumstances and appreciate your confidence in us.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we are taking to keep you, and every patient, safe in our practice.

We are all excited to get back to work. Thank you for being our patients. We value your trust and loyalty and look forward to welcoming back our patients, neighbours, and friends.

Sincerely,

Dr. Rudy Wassenaar

Dr. Sophia Dahia

And the entire Williams Lake Smiles Team


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