Dentist Reviews about Williams Lake Smiles!

Over the past eight years you have replaced four of my teeth with implants. For me, the results have been excellent. I wish implant technology had been available thirty or forty years ago. Now that it is, I can unhesitatingly recommend it, even for one who is closer to eighty than seventy.

Graham

I hate going to the dentist. Due to events in the past the fear of something going drastically wrong makes it even that much worse, but with my last visit I felt very safe at the hands of both Dr. Wassenaar and his very kind and capable assistant. I felt very safe, comfortable and well cared for. For that, I am truly grateful and thankful. Thank you so very much for the expert level of care I received at your office. Going to the dentist wasn’t as scary as I feared it would be. I shall return!

Lyn

It was the best dental experience I have ever had. Very relaxing, beautiful office (wow, that guest bathroom is amazing, complete with samples of lip balm!), nice staff members, everyone seems so relaxed – passes on a whole relaxing mood to the patient. Thanks for all you do!

Christine

Your office was the least clinical dental office I have visited. I was greeted promptly and made to feel welcome immediately. Many clinics and offices have a policy on customer service, but your office seems to have taken that to the next step, yours seems to have a culture of excellent customer service. From the receptionist to the hygienist and on to Dr. W, I was treated with respect, dignity and extensive. I related the experience to my wife later as the difference between shopping at the apple store or any other store. They both may sell similar products but one is vastly superior in how it treats its customers. Your office has brought that experience to the field of dentistry. Thank you.

Morgan

Completely professional from greeting to end of visit. I feel fortunate to have Dr. Wassenaar as my dentist. I feel like my dental needs have been very well taken care of for years. It gives me peace of mind to know I’m looked after so well. I have been absolutely happy with the dental care I receive from Dr. Wassenaar and the staff. I consider my dental care to be a huge part of my overall health and want to thank all the staff for their professionalism and friendly, courteous service. Smiles all around!

Ron

The team handled my daughter’s anxiety beautifully. The team worked with the hiccup in the schedule with ease. The new hygienist is very friendly and thorough, and clearly is loving her job. She has successfully scared me into taking better care of my teeth Thanks.

Cindy

Our experience in your office was wonderful, could not have been better. Thank you for helping us so quickly and professionally. We will be back in to see you as my 13 year old daughter needs braces.

Johnathon

The entire staff was great. They are always smiling and friendly. I always feel welcome there. I cannot think of anything that I would change as for services or ways to make me feel comfortable. I think it is perfect as it is.

Shannon

Your team was excellent. I have always had great customer service at your office and never left without understanding current and future procedures.

Lyn

Very personable reception, with discussion and patience and a personable level. I appreciated the time allowed toward interruption in this initial consultation so that I could step out to pick up a friend who was waiting following his eye appointment – unfortunately our appointment times had overlapped.

Gaylene

I really appreciated the one woman who assisted Dr. Wassenaar with my appointment. Very pleasant and entertaining. Dr. Wassenaar is very professional and good at explaining to me what is needed for my dental health and why. The women at the front desk were very friendly and helpful as well. I would highly recommend this clinic.

Monica

Everything is great. I like the fact you stay on top of new technology pertaining to procedures, equipment etc. Thanks.

Les

Everyone was fantastic and friendly. It is nice to see a work atmosphere where everyone seems to be happy with each other and their jobs. It makes the appointment go much smoother-making me feel more comfortable knowing the person I am dealing with is in the right frame of mind and happy to be there. The staff was very friendly and cheerful (that is nice to see… especially first thing in the morning)

Shannon

I must admit that out of tall the “professional services” I receive (doctor, optometrist etc etc) that your office provides the best services overall. You were on time as I did not wait on minute. Your staff from reception onto the dental hygienist and even yourself were all very friendly and professional. Great job really.

Robert

All the staff are wonderful! The dental assistants are a treasure, wonderful and great at their job. In my words the staff are “Earth Angels” very caring, inviting, and an asset to your company.

Tina

It is always a pleasurable experience to visit your clinic. The staff are always happy and the attitude is so positive. Keep the great atmosphere going!

Dan

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Covid-19 (Corona) Virus

Dear valued patients of Williams Lake Smiles,

Greetings to patients and friends of Williams Lake Smiles!

June is here and hopefully, more summer weather is headed our way!

We are feeling excited and optimistic about the months to come as it appears that there is some positive easing of restrictions in British Columbia. Our team hopes this means that you will be able to slowly begin to see loved ones and move around a little bit more. Good news for us all!

In our office, your health and safety is still our utmost concern so we would like to update you and review our current protocols.

We are happy to be able to move from our online covid pre-screening forms to a verbal questionnaire. This means that you will no longer be required to do the online covid form before every appointment.
For the continued health and safety of all, we ask that you do not attend our office if you feel unwell at all or have traveled outside of the country within the past 14 days. We will ask you covid screening questions on the phone, at the time of scheduling appointments, and then again at the time of your arrival in our office. Mask wear is still mandatory for anyone entering our office. Your temperature will still be taken, shoe coverings provided and we will have you use hand sanitizer upon check-in at the door.

We will still be doing all we can to limit the amount of people in the office at one time and who you come into contact with while you are here.
We ask that you do not arrive too far ahead or drop off family members early for scheduled appointments. If our waiting room is full, we may ask you to remain in your vehicle and we can call you in as soon as we are ready. Please do not bring any extra people with you into the office. No spouses, children or siblings can accompany you to your appointment in the office.
We will continue with all other enhanced safety protocols to ensure that the health of our patients and staff team are our first priority and allow us to continue to provide you with our full range of exceptional dental care.

The Williams Lake Smiles team thanks to our amazing patients and friends for their ongoing patience and support through these unprecedented times of the past year and moving forward.
We appreciate your trust in us to help you be the healthiest you can be!

Please contact us with any questions or to schedule any of your dental needs.

Sincerely,

Dr. Rudy Wassenaar and the team at Williams Lake Smiles


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